You can update your CareClub payment information right from the app:
1. Select the Menu icon from the upper left corner
2. Select CareClub Membership
3. Select the applicable pet that has a CareClub membership
4. Select the blue Update Payment Method button at the bottom of the screen
5. Enter your new card information and select Save
If you encounter problems with these steps, have additional questions/concerns regarding your monthly payments, you may email or call our payment specialists at careclubpayments@vca.com or 1-800-743-8838.
1. Select the Menu icon from the upper left corner
2. Select CareClub Membership
3. Select the applicable pet that has a CareClub membership
4. Select the blue Update Payment Method button at the bottom of the screen
5. Enter your new card information and select Save
If you encounter problems with these steps, have additional questions/concerns regarding your monthly payments, you may email or call our payment specialists at careclubpayments@vca.com or 1-800-743-8838.